The institution publishes and implements policies regarding the appointment, employment, and regular evaluation of non-faculty personnel.
Non-Compliance
Policies
for employment and appointment are comprehensive and included. Hiring requisitions are handled through an
online recruitment system. The Cornerstone system requires review and approval
procedures consistent with the institution’s policies.
The
policies and practices for annual evaluations for executive and senior
leadership are clearly presented.
The
implementation of annual evaluation policies for unclassified staff is unclear.
The institution provided an example of annual evaluations completed in 2015 and
2016. The institution indicated that the Cornerstone talent management system
was implemented in 2017 and examples of evaluations for executive and senior
leadership were presented in this format. There is no documentation to support
the regular evaluation of unclassified staff from 2017 to the present.
Beginning in AY2017-2018, the Human Resources department
announced that uniform performance evaluations would be implemented
University-wide through the Cornerstone employee evaluation platform. The University recognized the
need to centralize, coordinate, and track the completion of performance
evaluations for employees and deliberately chose to invest in a comprehensive
platform to meet the unique evaluation needs of all unclassified employees. Some
units suspended unclassified evaluations in anticipation of the implementation
of the University-wide system. Executive,
Administrator and faculty evaluations were implemented the following year, but
unclassified evaluations are still being implemented.
Many units across campus did in fact carry out evaluation of unclassified employees during the period 2017-2019. The following are samples of area-specific annual unclassified performance evaluations that occurred across the University during that period.
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Example
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AY
2018-2019 |
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1 |
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2 |
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3 |
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4 |
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5 |
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6 |
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9 |
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10 |
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11 |
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12 |
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13 |
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14 |
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Example
# |
AY
2016-2017 |
AY2017-2018 |
AY
2018-2019 |
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1 |
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2 |
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FY2018 |
FY2019 |
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2 |
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3 |
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4 |
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5 |
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6 |
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8 |
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9 |
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10 |
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11 |
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Example
# |
AY2017-2018 |
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1 |
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2 |
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3 |
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4 |
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5 |
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6 |
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7 |
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8 |
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9 |
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Example
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FY2017 |
FY2018 |
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1 |
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3 |
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4 |
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5 |
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While the process prior to 2017
was neither uniform nor coordinated, the samples provided above from a variety
of units spanning the institution demonstrate that supervisors were evaluating
unclassified employees. Supervisors of unclassified staff used area-specific performance
evaluations to set employee expectations and evaluate the extent to which
employees attained those expectations.
Since the initial adoption of the
Cornerstone performance management platform by executives, administrators and
faculty in 2017, the institution has been preparing to roll out the platform
that integrates goal planning and performance evaluation “instruments” into one
system available to supervisors and unclassified staff across the institution.
In the course of implementing this institutional improvement, numerous activities
have recently occurred or are in progress in preparation to launch the
inaugural cycle of performance evaluations for 2019 and goal planning for 2020.
These include:
·
Though not ready to be presented, a
formal policy regarding performance appraisal requirements for unclassified,
classified, and academic employees has been drafted and is under consideration.
·
Executive Staff and Senior
Administrators have conducted evaluations using the Cornerstone platform for
two full cycles for the 2017 and 2018 years (provided in Compliance
Certification). Faculty have been
evaluated through one complete cycle on Cornerstone.
·
To foster buy-in by unclassified staff
and their supervisors, the University hosted “town hall” meetings in Fall 2018 to introduce the unclassified
staff evaluation process for the 2019 rating period. These gatherings focused on the planning (expectations) as the starting point of the integrated
performance process discussions between supervisors and subordinates.
·
Interventions were implemented when
feedback raised concerns regarding the new rating competencies that employees
were unfamiliar with but would be expected to be rated against. Most
supervisors had not set these as expectations for their subordinates. As a result,
the University chose to delay the launch of the Cornerstone platform for
unclassified staff. In an effort to prepare the campus community for assessment
against the new competencies, a series of intensive
performance management leadership training seminars was implemented for all supervisors who manage
unclassified staff.
·
During Fall 2019, all unclassified
employees underwent the planning process (establishing expectations for
competencies, required knowledge, skills and abilities, essential functions,
and setting goals) that will result in formal, uniform evaluations in Spring
2020: Planning Example 1 Planning Example 2 Planning Example 3.
·
By the end of Fall 2019, the majority
of supervisors had completed the training, thus setting the stage for
implementation of the review process.
·
On January 13, 2020, the second cycle
of performance reviews, including both planning and evaluation of unclassified
employees, will launch with all reviews expected to be completed by mid-spring
2020.
· Agenda for Leadership Training Seminars
· Contents of Unclassified Staff Evaluation Town Hall Meetings
· Planning Example 1 (redacted)
· Planning Example 2 (redacted)
·
Planning Example 3 (redacted)
·
Schedule for Leadership Evaluation Training
Sessions
·
Schedule of Unclassified Staff Evaluation Town
Hall Meetings